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    My Account
    How do I create an account?
      1) Click the "My Account / Order Status" link at the top right side of our site.
    2) Enter your email address.
    3) Select "I am a new customer".

    Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
    How do I edit my account information?
      Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
    How much is my shipping?
      Falcon Bullet Company ships all products via USPS Flat Rate methods.  The standard rate for 1 to 4 items is $14.00.  Up to four bullet boxes will fit into a single Flat Rate box.  We frequently offer shipping discount for a particular product or quantity.  Please see the Current Specials section on the main menu.
    I forgot my password.
      Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
    How do I return my product?
      Please click here for more information on returning an item.
    I received the wrong product.
      If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
    What is your return policy?
      Please see our Returns for complete details regarding our return policy.
    When will my order ship?
      Most orders made M-F will ship the same day if placed before 2:00 PM CST.  If the order is placed after 2:00 PM CST or on the weekend or holiday, it should ship the next business day.  On occasion, it may take up to 72 hours for your order to ship. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

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